Urgent Hiring for Desktop Support Engineer

Urgent Hiring for Desktop Support Engineer

Job Description

  Three to four (3-4) years’ experience providing IT Infrastructure field support which includes troubleshooting hardware, software, operating system issues and problems and fixing the issues without impacting / violating the hardware warranty or customer security compliance requirements.
•      Hands on experience in installing, troubleshooting and fixing desktops, printers, laptop and other computer peripherals hardware problems as well as desktop applications.
•      Basic knowledge of enterprise LAN and WAN setups and concepts. Ability to perform smart hand activity under instruction based activities at sites. • Ability to lift / move computer equipment weighing up to 50Lbs.
•      Skilled in desk side support and PC break/fix including basic administration of Windows O/S.
•      Experience with Anti-spyware and Anti-virus software.
•      Some usage Knowledge of TCP/IP networking, DNS, DHCP, VPN, and RDP.
•      Smart hand support for peripheral and networking hardware, including, but not limited to monitors, keyboards, mice, printers, fax machines, scanners, routers, wireless routers, switches, firewalls, racks, cabinets, multi-port data termination panels all under ‘Smart Hands’ capability.
•      Ability to troubleshoot issues with systems and networks using good deductive reasoning skills.
•      Good written and oral communications skills with clients and management as well as people skills.
•      Ability to work with deadlines and complete tasks on-time
•      Preferably with an Associate’s Degree in Electronics and CompTIA A+ Certification.
•      Knowledge and experience of ticketing tools ( ServiceNow / Remedy etc.),
•      Basic understanding and troubleshooting of Mobile Device Management system( Airwatch / Xenmobile/ Mobile iron etc),
•      Basic understanding and troubleshooting for VDI, SCCM/ LAnDesk/ Altris, Skype for Business, OneDrive.

Company Profile:

Permanent

Salary:

Industry: IT / Hardware

Functional Area: Network Administration

Role Category: System Engineer

Employment Type: Full time

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