Team Lead Customer service

Team Lead Customer service

Job Description

  • Setting objectives for each people and teams.
  • Measuring the performance of each people and teams.
  • Offering Advisors steerage and feedback.
  • Helping to optimise techniques.
  • Finding approaches to inspire Advisors.
  • Ensuring Advisors adhere to employer policy, e.g Attendance.
  • Updating, and making ready overall performance reviews.

Qualification and Requirements:

  • A Minimum of First Degree is required.
  • A least years operating enjoy in a having a bet Industry.
  • Understands that they're main a Team, thus, who has to understand their Team.
  • Understands Customer Care and is able to obtaining Feedback from the Customer’s Needs.
  • Capable of Tracking and Making Reports.

Company Profile:

Salary: Not disclosed

Industry: IT / Telecom

Functional Area: Marketing

Role Category: Others

Employment Type: Full time


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