You will be in charge of the conveyance of Secretarial medium to high complex procedures and every single related movement. Your work will be inspected by the Associate Manager and Relationship Manager for Premium and Priority Clients (6-eyes audit idea). For Valued Clients, (4-eyes audit idea), the Associate Manager or Relationship Manager will survey your work.
For the Premium and Priority Clients, you will convey to customers through the Director - Client Management/Relationship Manager. For Valued Clients, you will convey legitimately to Clients on routine operational issues guaranteeing that all contact improves the degree of administration gave.
You will contribute towards making process improvement suggestions that improve either quality, productivity or level of customer administration.