Job Description
- Steady, standard and clear correspondence to all individuals from the group.
- Guaranteeing that arrangements gave to issues logged is right and agrees to the procedures and methodology natural in the framework.
- Logging, the executives and shutting of explicit improvement tickets redistributed to outsider providers every once in a while.
- Give direction to help consultant(s) or super clients and go about as a point of acceleration for second line bolster questions
- Complete help tickets alloted rapidly and proficiently with least rebounds.
- Oversee tickets on the interior helpdesk.
- Allot different tickets (counting improvement and acceleration tickets) to the important asset .
- Logging, the board and shutting of tickets (counting tickets relegated to outsider providers) .
- Giving an account of explicit tickets and additionally issues as required.
Company Profile:
Salary: Not disclosed
Industry: IT / Software
Functional Area:
Role Category: Others
Employment Type: Full time
Keyskills
