Customer Service Representative - Forex Broker

Customer Service Representative - Forex Broker

Job Description

CUSTOMER SUPPORT - FOREX BROKER

We are looking for a Customer Support Representative who is energetic, smart, ambitious professional eager to land a position in financial markets. This job is remote

  • Act as a customer support person in our international team
  • Respond to customer's requests by phone, live chat and email
  • Maximize the retention and trading volume of current customers
  • Reports to the superior

Remuneration: We offer competitive basic salary, negotiable.

Note: This is a remote position, 40 working hours / week, can be shifted (morning / afternoon, no night shifts).

CANDIDATE PROFILE FOR CUSTOMER SUPPORT - FOREX BROKER
  • At least 1-2 years of falling business experience (Forex / capital markets experience will be a big plus)
  • Excellent knowledge of English and French language, both oral and written
  • Familiarity with major FX retail platforms such as Meta Trader 4 and CTrader
  • Bachelor's degree in Finance, Economics, Marketing or similar would be an advantage
  • Excellent MS Office, Internet use and business correspondence
  • Customer-oriented, ready to help customers respectfully, in a friendly manner

Company Profile:

Permanent

Salary:

Industry: Accounting / Finance

Functional Area: Sales / Customer service and support

Role Category: Tech Support

Employment Type: Full time Job

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