Collections Team Lead

Collections Team Lead

Job Description

  • Contact by telephone with indebted individuals to cause installment game plans/to set up installment dates and resolve issues and debates.
  • Catch exact, nitty gritty notes of discourses and plans and send follow up data as mentioned/required.
  • Meet accumulation targets, and guarantee concurred Service Levels are met or surpassed.
  • Heighten issues as per acceleration strategy; gather, advance and raise amazing debate data as required.
  • Go to/bolster customer gatherings to talk about account holder execution and address issues as required.
  • Be proactive and inventive with thoughts to persistently improve accumulation related procedures, administrations and expectations to the customer.
  • Aid the planning of the board reports in accordance with customer's and Accenture's prerequisites; give accumulations measurements and reports.
  • Create and keep up procedures to permit precise and convenient generation of ordinary or impromptu reports for customers and interior tasks in all parts of income gathering.
  • Guarantee that the business works in accordance with operational brilliance rehearses in the regions of procedure execution, process execution, process the board and nonstop improvement.
  • Oversee corporate hazard by guaranteeing that all methods are consistent with organization strategies, administrative and legitimate necessities.
  • Screen accumulation related framework execution if relevant, report issues and keep up interchanges or task intends to guarantee proper goals.
  • Recuperation of excessive charges found through reviews (for example recuperation of cases excessive charges made to wellbeing suppliers by wellbeing plans).
  • Improvement of gathering procedures and models.
  • Structure and execution of client gathering efforts, e.g., mailings and outbound calling.
  • Over 7 years of working background in Recovery, and People Management.
  • Least HSC Holder.

Company Profile:

Salary: Not disclosed

Industry: IT / Software

Functional Area: Finance / Auditing

Role Category: Team Leader

Employment Type: Full time

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