Urgent need of IT Technician

Urgent need of IT Technician

Job Description

  • Provides advice and guidance to colleagues regarding incidents.
  • Maintain installed PCs, networks, telephone systems and peripherals with routine maintenance.
  • Identify, log and resolve technical problems with software applications or network systems.
  • Identify potential changes and system improvements to present to senior team leaders for consideration and implementation.
  • Ensure that work is carried out within agreed service levels and in accordance with department guidelines.
  • Create, maintain, and distribute reports of progress to senior leadership.
  • Maintain IT databases with up to date solutions and clear record of activities.
  • Explain and document technical issues in a clear way to users.
  • Use in house IT ticket system to resolve all IT items raised.
  • Install PCs, telephone systems, wireless networks and peripheral devices (such as printers, scanners, mobile/smart phones) related to desktop infrastructure, in accordance with department standards.

Company Profile:

Salary: Not disclosed

Industry: IT / Software

Functional Area: Admin Secretarial

Role Category: Others

Employment Type: Full time


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