Urgent need of Customer Service representative

Urgent need of Customer Service representative

Job Description

  • Assist with placement of orders, refund and cancellation.
  • Liaise with 3rd parties to manage product deliveries to customers.
  • Entice and persuade customers to make purchases.
  • Initiate and implement digital marketing strategies.
  • Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
  • Keep records of customer interactions, process customer accounts and update accounts.
  • Assist in every way to meet sales targets.
  • Recommend potential products or services to management by analyzing customer needs.

Company Profile:

Salary: Not disclosed

Industry: Manufacturing

Functional Area: Others

Role Category: Others

Employment Type: Full time

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