- Accompany organizations traveling with the aid of vehicle, non-public cars or public transportation.
- Welcome vacationers at their place to begin and announce info of travel preparations and prevent-over factors.
- Check tickets and other applicable documents, seat allocations and any unique requirements.
- Help with passport and immigration problems.
- Assist vacationers with take a look at-in and settle them into their accommodations.
- Communicate more than a few records on itineraries, locations and culture.
- Inform passengers of arrival and departure times at every vacation spot on the itinerary and make sure that all participants of the group are again on the teach earlier than departing from every forestall.
- Develop a specialist region of know-how.
- Make certain all journey arrangements run according to devise and that accommodation, meals and service are first-rate
- Organize access to attractions and transport, such as automobile hire.
- Ensure that the excursion is walking easily for person members of the group.
- Respond to questions and offer assist with any troubles that get up, ranging from simple subjects, such as directing a member of the institution to the nearest pharmacy to more severe problems, which includes tracing lost bags.
- Deal with emergencies, consisting of supporting a visitor who is sick or the ones needing to touch own family members urgently.
- Make touch earlier with locations to stay or go to to check details and arrangements.
- Liaise with lodges, journey organizations, restaurants and commercial enterprise partners.
- Advise about facilities, which include attractions, eating places and shops at each vacation spot.
- Occasionally make lodging bookings on proposed dates.
- Organize and attend tourism activities, conferences, workshops, seminars and exhibitions.
- Bachelor’s degree
- Fluent or native in English and Moroccan Arabic
- 2 years of customer service and task control, ideally inside the tour enterprise.
- A valid driver’s license
- Desired Qualifications
- CPR Certification
- Certified Tour Guide
Salary: Not disclosed
Industry: Strategy / Management / Consulting Firms
Functional Area: Admin Secretarial
Role Category: Others
Employment Type: Full time