Customer Services Supervisor

Customer Services Supervisor

Job Description

  • Provide answers to customer queries, giving directions, pro-actively look for possible improvement and conveying a positive image of the Airline.
  • Coordinate and assist customers with check-in and ticketing processes at the airport.
  • Coordinate gathering of comprehensive customer service feedback data for presentation to the Manager Quality Assurance and Customer Services in a timely fashion.
  • Ensure that Customer Services Teams are the face of the airline at the airport and are serving customers while promoting company values and image.

Qualifications, Skills and Experience:

  • Ability to produce accurate work under tight timelines.
  • Self-motivation and flexible work attitude with initiative to work under minimum supervision.
  • Computer literate with a good standard of IT.
  • A good standard of spoken and written English language skills.
  • Amiable personality.
  • Strong interpersonal and communication skills with ability to work as a team.

Company Profile:

Salary: Not disclosed

Industry: BPO / ITES

Functional Area: Marketing

Role Category: Others

Employment Type: Full time


Need Any Help?

Feel free to visit our FAQ section. You can also send us an email here or give us a call on (+91) 99907-65858.