Customer Service Representative

Customer Service Representative

Job Description

  • Liaising between guests and partners to resolve light complexity issues via phone and email on various topics such as: additional travel advice, modifications, cancellations etc.
  • Providing accurate, valid, and complete information by using the right tools, methods, and processes.
  • Ensuring a high level of customer service and a positive guest experience
  • Supporting your colleagues with peer learning, and being open to feedback from others.
  • Positively participating in company events, and in weekly team meetings
  • Taking part in new projects and tests that we may need your help with
  • Promoting the Booking.com culture.

Company Profile:

Salary: Not disclosed

Industry: Travel and Tourism

Functional Area: Marketing

Role Category:

Employment Type: Full time

Keyskills
ad

Need Any Help?

Feel free to visit our FAQ section. You can also send us an email here or give us a call on (+91) 99907-65858.