Customer Project Manager

Customer Project Manager

Job Description

  • Develop the Project Charter making sure sponsor purchase in and log out.
  • Ensure a venture plan is ready and maintained.
  • Direct and manipulate venture execution.
  • Monitor and control challenge work.
  • Manage all trade requests and combine accredited ones into the mission plan.
  • Finalise all sports to formerly near the task or section.
  • Delivering the agreed outcomes required from the challenge.
  • Conduct stakeholder analysis, outline and control customer expectations both stated and unstated.
  • Liaise with the business gadgets for task inputs and regularly report to the sponsor.
  • Clarify info of agreement and manage contract versions.
  • Manage any adjustments to scope the usage of an appropriate trade method.
  • Seek and manipulate possibilities to upsell.
  • Ensure popularity of task deliverables through stakeholder/consumer/sponsor.
  • Use a proper process to estimate times for all sports, sequence them after which prepare the time table.
  • Control performance to meet the deliverables according to the agenda.
  • Plan, allocate and manipulate budgets the use of appropriate enterprise equipment.
  • Anticipate and deliver forewarning of any deviations from budget.
  • Control the price range in the limits of the project tolerances permitted by means of the project sponsor.
  • Seek approval from the sponsor for any expected expenditure above the venture budget.
  • Establish and plan first-class necessities with patron and control mission to ensure compliance.
  • Employ powerful corrective action techniques in which required.
  • Use mission fitness tests, reviews, audits and patron pride surveys as a manner of objectively monitoring challenge overall performance and quality.
  • Actively promote team effectiveness, morale, motivation and productiveness.
  • Ensure the crew buys in to the desires of the task and they're inclined to extend themselves to fulfill the goals.
  • Support competence improvement of team and of other personnel (if relevant)
  • Manage the interface between internal resouces and the client.
  • Actively control stakeholders making use of suitable strategies.
  • Implement a undertaking communication strategy to tell all stakeholders and offer everyday reviews.
  • Provide market information as to destiny enterprise opportunities (if applicable).
  • Implement an effective danger management procedure for the challenge making sure the group are completely engaged.
  • Mitigate, deflect or avoid danger threats while seeking to maximise danger opportunities.
  • Generate procurement planning documentation for the undertaking.
  • Work within the procurement control strategies described for trendy ordering and subcontracting.
  • Manage 0.33 party providers as appropriate.
  • Manging the price range of a task is of number one challenge and an critical a part of the Project Manager’s responsibilities. The authority stages and tolerances ought to be as described inside the governance preparations and accredited in the project plan.
  • Any expenditure above the agreed tolerance wishes to be accredited through the sponsor, or if answerable for a sub-challenge, the general Project/Program Manager.
  •  A Project Manager uses body of workers sources provided by using the line organization in a matrix management arrangement, as decided through the challenge plan.
  • It is the obligation of the Project Manager to make certain that the extent of his/her’s authority concerning the sources is definitely described and understood by all parties as part of the assignment governance.

Qualification and Experience:

  • Degree in business, science (or different relevant place), or equivalent applicable revel in
  • Project Management Certification ie PMI PMP or PRINCE2 Practitioner
  • Synergy Practitioner Certification
  • Minimum of three-five years undertaking management revel in inside the telecom or IT enterprise handling external purchaser going through projects.
  • Virtual team control.
  • Working in an global surroundings

Company Profile:

Salary: Not disclosed

Industry: IT / Telecom

Functional Area:

Role Category: Others

Employment Type: Full time

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