Job Description
- Proactive management/maintenance for client's environments.
- Ensure operational efficiency of 'Service' delivered by client facing technology
- Ensure operational efficiency of clients and IT escalations support
- Mentoring and sharing of knowledge between colleagues.
- Performing core administrative/procedural duties and documentation of standards and processes
- Improve desktop support and other end user services through documentation and processes
- Understanding, enforcing and living by best practice methodologies
- Improve business and IT synergy through communication and awareness
- Provide hands-on support to others within the company.
- Coordinate and lead technical desktop and application projects
- Contributing to team effort and success in all areas of support
- Contribute to and measure professional development
- Providing strategic input and maintain a constant awareness of clients' strategic direction.
- Specialist Technical Skills Required:
- Ability to design and deploy effective cloud and hybrid solutions for large enterprises.
- Perform WAN routing configurations
- Perform switch level configurations and LAN routing
- Able to troubleshoot WAN/LAN connectivity issues
- Able to monitor/troubleshoot connectivity issues using performance management tools.
- Must be strong in documentation.
- Must be able to interpret key performance metrics to optimize service levels.
- Deliver the highest levels of network service to supporting users and applications.
- Good understanding of Azure cloud services.
- Deep understanding of Microsoft Server infrastructure.
Company Profile:
Salary: Not disclosed
Industry: IT / Software
Functional Area: Architecture engineering
Role Category: Others
Employment Type: Full time
Keyskills
